For ages 21+

r baze Responsible Gaming — Keep Yourself Safe

Sports and casino entertainment is enjoyable only when it stays within control. r baze believes that every member's wellbeing and safety is the top priority. On this page, learn about our protective tools, warning signs and ways to get support.

Self-Exclusion Tools
21+ Age Limit
24/7 Support
21+

Age Limit Strictly Enforced

Only people aged 21 or above may open an account and place bets on r baze. Participation by minors is strictly prohibited. Parents and guardians are requested to ensure that underage members of their household cannot access this platform.

Our Commitment

r baze has believed from the start in one principle — gaming should be for entertainment, not a source of stress. We want every member to set their own limits and play comfortably. For this reason, we have built several protective tools that members can use at any time.

Our Terms and Conditions clearly state that every member must follow the specified age limits and usage rules. If you wish to contact us on responsible gaming matters, speak with our support team at any time via 24/7 live chat or send us an email.

We believe transparency and honesty are the foundation of a good relationship. Our Privacy Policy explains how we keep member information secure and how that information is used to support responsible gaming.

  • Members can set their own deposit limits, session time limits and self-exclusion periods.
  • Opening an account for minors is strictly prohibited — age is confirmed during registration verification.
  • The support team is available 24 hours a day, 7 days a week in both Bengali and English.
  • No advertisements or promotions are directed at minors.
  • If your gaming habits seem problematic, let us know via live chat and we will arrange a temporary suspension of your account.

Self-Limit Control Tools

Members on r baze can use these tools to manage their own gaming habits. Request them at any time via live chat or email.

Deposit Limit

Set a maximum deposit amount per day, week or month. Once a limit is set it takes effect immediately; to increase it you will need to wait a specified period.

Deposit Control

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, the session closes automatically, preventing you from spending too much time.

Time Management

Self-Exclusion

You can temporarily close your account for a set period (starting from 7 days). During this time, all betting and casino activity will be completely inactive.

Self-Exclusion

Loss Limit

If you do not want to keep betting after losing a certain amount, set a loss limit. Once the limit is reached, betting will automatically stop for that day or that week.

Loss Control

Reality Check

At regular intervals you will see a brief summary of your playing time and spending. This helps you stay aware of where you stand.

Awareness

Permanent Account Closure

If someone never wants to play again, there is an option to close their account permanently. Request it via live chat or email and we will take care of it.

Permanent Closure

Warning Signs of Problem Gaming

If you notice any of the signs below in yourself or someone you know, seek help right away.

Gambling or betting becomes a problem when it creates stress and anxiety instead of enjoyment. Stay aware of these signs to keep yourself and those close to you safe. For answers to more general questions, see our FAQ section.

  • Repeatedly betting to recover lost money — being stuck in the thought "I will win this time."
  • Hiding the amount or time spent gaming from family or friends.
  • Prioritising betting over daily responsibilities, family or professional duties.
  • Unable to stop playing — feeling restless or anxious whenever you try to quit.
  • Spending money meant for essentials (rent, food, education) on betting, or borrowing money for it.
  • Experiencing sleep problems, depression or strained relationships as a result of gaming.

Where to Go for Support

If you or someone you know is in difficulty, there is no need to face it alone. Use the options below.

r baze Live Chat and Email

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us via live chat or email for self-exclusion, limit settings or account closure.

Family and Trusted People

Talk openly with a close family member or trusted friend. Even if they cannot help directly, they can encourage you to seek counselling or professional help.

Professional Counselling

A mental health specialist or addiction counsellor can provide professional help. Several government and private health services in Bangladesh offer this kind of support.

Advice for Parents and Guardians

If there are minors in your household, keep your login details secure. Enable parental controls on your devices and speak openly with your children about online betting. If someone under 21 accesses an account in any way, let us know immediately — we will take steps to secure the account.

Responsible gaming is not just a policy; it is part of r baze's values. To learn more about us, visit the About Us page — it covers the platform's purpose and values in detail.

Remember, always treat betting as entertainment. Never bet money you cannot afford to lose. Every bet is the cost of entertainment — not an investment.

Responsible Gaming FAQ

Here are answers to the questions members ask most often about responsible gaming.

Contact our support team via live chat or email and let us know the self-exclusion period you want (minimum 7 days). We will promptly add protective limits to your account. During this period, all betting and casino activity will be automatically disabled.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit takes some time for security reasons — this is intentional to prevent limits from being raised on a momentary impulse.

No. Only people aged 21 or above may open an account and place bets on r baze. Age is verified during registration, and any account opened with false information will be closed.

Start by speaking with them directly and with empathy. Encourage them to seek professional counselling. If they are a member of r baze and give their consent, let our support team know — we will help put protective measures on their account.

A permanent closure request is treated as final. It is a strict form of long-term self-exclusion. If you ever wish to rejoin, contact the support team — they will review the situation and decide accordingly.

No, there are no extra charges. Deposit limits, session time limits, self-exclusion and all other protective tools are completely free on r baze.